The Social Layer: The What & How of Integrating Social Software with Business Applications

This message is sent to you by The Chronicle of Higher Education on behalf of Socialtext. The Social Layer: The What & How of Integrating Social Software with Business Applications Free Webinar: Wednesday, November 3, 1:00 PM EST / 10:00 AM PST MODERATOR Eugene Lee CEO Socialtext PRESENTERS Rob Koplowitz VP & Principal Analyst Forrester Research Inc. Vandonelio Williams Senior Director, IT Enterprise Operations & Solutions NYU Stern School of Business Traditional systems of record (e.g., CRM and ERP) have created information silos inside organizations. Employees who lack access to a particular line of business system miss out on critical information that could help them execute key business processes and drive new opportunities. A fast growing trend is for organizations to surface crucial information and events from a variety of applications across the enterprise by integrating data from business applications into enterprise social software. This "social layer" removes organizational silos, giving people access to information as well as access to the knowledge and expertise of colleagues. In this webinar, Rob Koplowitz, Vice President & Principal Analyst at Forrester Research Inc. and Vandonelio Williams, Senior Director of IT at the NYU Stern School of Business, will discuss: §  The emerging social layer phenomenon §  How organizations are building their own layer and what business applications and processes are being integrated §  The business benefits being realized from building a social layer. © 2010 Socialtext • 655 High Street • Palo Alto, CA 94301 Unsubscribe

 

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s+b Exclusive: The Airlines' Global Dilemma

 

enews | Developments in strategy+business The Airlines' Global Dilemma by Jürgen Ringbeck, Randy Starr, and Chris Manning The so-called legacy airline carriers — such as Delta Air Lines, British Airways, and Air France — should be well positioned to take advantage of globalization, but due to strict regulations, globalization is not an opportunity, but a grave threat. To compete with low-cost carriers and rising stars in developing regions, legacy carriers must share costs and services with their global partners, build operating models that can support their vision, and prepare for the potential of a more globalized market. Click here to read the full article. enews is an exclusive platform for business analysis, insights, commentary, and other intellectual capital from the authors, strategists, and editors at strategy+business. Art Kleiner Editor-in-Chief strategy+business

Knovel Problem Resolved

The problem linking from the catalog to e-books in Knovel has been resolved. Sorry for any inconvenience!

Problem with Knovel e-books

For now, use the “Select a database” dropdown menu on the library home page to access Knovel e-books rather than connecting through the online catalog (Select Knovel from dropdown). We are having some problems and will let you know when they are clear. We apologize for any inconvenience.

The Cole Library Staff